Thunderbird Community Forum

I (reluctantly) migrated my xfinity email account to yahoo and in the process of getting Thunderbird to access the yahoo account, it wiped out ALL of my folders. The folders are still there and accessible in yahoo but no longer show up in Thunderbird. Is there an easy way to fix this and get Thunderbird to show the folders? Thanks.

I recieve several emails a day from a submission form on my website that contain what looks like Russian words. I would like to create a message filter to move these messages directy to the trash based on one or two characters that do not appear in the english language. I thought I had done it, but the filters don't appear to work.

I have removed the drive from the computer that will not boot up. I hope to be able to transfer my "profile" to my new computer from that drive. I understand that I will need to have the same version of Thunderbird installed on my new computer in order to transfer my "profile". Since I can't access Thunderbird on my "crashed" computer, how can I know what version I had installed previously? How do I find where to load that version on my new computer?

I am using Thunderbird on a Macbook Pro 13-inch mid-2012, in a POP3 account

Thunderbird 140.10 is generally running fine, except that some sub-folders are not visible in my Thunderbird email tool view. I have a hierarchical

I have tried repairing the parent folders, but that had no effect.

The corresponding .sbd files are clearly visible in ~/<user>/Library>/<profile>/Mail/Local Folders/pop-server.<account> and being backed up in Time Machine backups.

Curiously, there is a much-truncated replica of some .sbd folders in Local Folders named /<folder-name>.sbd, all dated in 2013, yet the folder was created in 2017. I presume these refer to an update of Thunderbird that left some trash, and of no consequence. These are parallel to Archives and Archives.msf files.

Please advise on how to disambiguate this structure and recover views of existing mail folders not being displayed.

I added .eml files from backup into Sent folder in Explorer. TBird client continues to show the messages that are the .eml files that already were in Sent folder in Explorer. TBird client shows none of the messages that are the .eml files that I added into Sent folder in Explorer.

The summary says it all. My T-bird acc't combines both outlook and gmail and now I wish to transfer the data into a new T-Bird (account?) on a new computer. I'm going from an ASUS Zenbook to a HP Omnibook AI.

Many thanks ! I should sign my name as "Totally Lost". Regards, Andre

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as expected. If I send a message from my "external" account to the workspace account, it arrives, and I'm able to reply back.

One feature of Google Workspace is what they call "alternate email" addresses. They sort of work as an alias for the native address. I have created one such alternate. If I send a message from my external account to the alias, it arrives correctly in the workspace account. However, when I reply from the workspace account, it does not go back to the originating address, but instead it is addressed back to the alias. If I repeat the experiment from the Gmail web interface, it replies to the correct address.

I've downloaded all the headers, and the Return-Path tag is correct. I can provide the full header if needed.

It feels like there is an invisible forwarding action to get from the alias to the workspace account, and that the reply action is incorrectly finding the interim alias. But that doesn't really seem to be what I see in the headers - although I'm probably not the most expert reader of those.

And it isn't necessarily a Thunderbird issue. I can see that there could be something going on with Google. But this is a good place to start...  :-)

Thunder bird version 140.10.Oesr on iMac desktop. Just stopped DL mail. Asked me to sign in; shows my user name. When I click NEXT it goes to a blank page and say "too many trys" Next dy; say on first attmpt.

I'm tryin the best way to ask this question... I've always had my freenet address associated with the local folders. I also have a gmail address. This time when I reinstalled thunderbird and used my previous profile it separates the freenet address and the local folders. So now when I get a new email it goes into the freenet inbox but that is not where all my older mail and subfolders are - they are in local folders and the local folder is not getting any new mail. This is distressing because I organize my mail when it comes in and now I have two different places where my mail is.

The gmail is unaffected.

I have tried installing twice and same issue.

2026-04-25 SAT 14:45 BST I have boujht a DigiCert S/MIME Class 1 certificate from thesslstore, but I have not yet got it. They sent me 3 .crt files, but I have not understood how to use them. I hope someone can explain the problem and/or suggest what I can do about it please ? I do not remember having this sort of problem in previous years.

I cannot find a way to sync my tasks on my thunderbird Windows desktop with my android phone.I have tried byrdiesync, but byrdiesync says they cannot do it.Is there some way to do this?

I've used Thunderbird for a few years, worked great. No Thunderbird setup option has been changed for a few years. Last week, it failed, could not receive email. The host says they checked and found nothing wrong there. But now when requesting email, it says Connection To Server was Reset., and repeats that every few minutes (every new try I assume). I Sent email from me to myself, and web email there sees it is received up there, so STMP works, but not POP.

Host support said to remove passwords to reinitialize them. I did, but it does not ask for password and still repeats continual reset (does not mention password, and so no way to reset password now, seemingly does not get that far). They said to remove profile file popstate.dat (file only contains server connection and my email address) and I did, but no change. Still continual Connection to Sever was Reset, repeatedly, every try I reloaded Thunderbird, no help. I tried Thunderbird Troubleshooting, and saw no change but don't know what to do there. Host thinks all is correct there. Server connection is Inmotionhosting Secure303. FWIW, am using Microsoft Windows 11 virus security. Could it be a security certificate problem? It gives no clue.

I see many of same question about Connection Reset here, but no answers. Surely someone knows how to fix POP Connection to Server was Reset?

What does Connection to Server was Reset mean? That is all it says, but every time. Just cannot connect? Any help will be appreciated.

I have set my thunderbird email to vocal announcement for new mail, "You have new mail". This worked fine for years until frontier moved email service to yahoo. Now I get the vocal announcement for new mail infrequently. I suspect that this happens when yahoo "sees" the message first. I contacted yahoo mail support, their response was that this is a thunderbird problem and not yahoo's problem.

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically search for working and recommended server configurations. It asked for Full Name; Email: and Password. Fearing it was a scam I filled in my server settings manually. My server is Centurylink but my email address is embarqmail.com so when I filled in my info the send was smpt.centurylink.net port 587 (which was fine) The problem was with receive: I guess my old setup was pop.embarqmail.com port 110 and I put in pop.centurylink.net port 995 which is what Centurylink's website called for. Well this one worked and it downloaded 800 messages but no saved folders and the Thunderbird screen layout looks different from the one I am used to. A few minutes later the pop.embarqmail setup downloaded the same messages but still no saved messages. It looks like I have 2 profiles. Did the last one I entered override the old and wipe out files I had stored. Is there a fix for this mess I have created and can I retreive my old folders and messages? I tried doing a system restore and it didn't work due to corrupted files. Oh, I'm still using windows 7. Thanks

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and before I leave for the weekend/vacation I would close TB, copy the profile folder to a USB (or copy it to cloud) and then paste the profile folder on my work laptop (at home). While all the settings get copied (local folders structure, addons etc.) as I use IMAP, it downloads all the mail on the new system regardless. I thought that it should have the latest mail downloaded as part of the profile folder, is that not the case? The bigger issue is that none of the Completed Tasks Lists, Templates, etc. get updated. It still shows all the older stuff on the work laptop and no updates carry over from the PC (at work). Going through the profile folder I see multiple copies of the files prefs.js, folderCache.json, global-messages-db.sqlite appended as: prefs-computername.js and folderCache-computername.json etc. (The computername is the name of the PC - office/laptop) The profile name is the same between the two computers. TB is only started after the profile is copied locally. TB version is the same between systems. I am left scratching my head why somethings are copied but not others. Hoping that the community can help me here. Thanks!